Emergehealth Terms of use

Terms and conditions

Thank you for choosing Emergehealth for your laboratory needs. We are committed to providing you with high-quality testing services and want to ensure you are fully informed about our terms and conditions. Please read the following carefully before using our services.

Testing Services
Emergehealth provides pathology, radiology, histopathology, microbiology, and serology laboratory testing services to patients and healthcare providers. Our testing services adhere to the standards and guidelines set forth by the Indian government and regulatory bodies. We utilize top-notch hardware and software that meet world standards.

Test Results
We strive to provide accurate and reliable test results. However, we cannot guarantee the accuracy of test results due to factors such as sample collection, transportation, and processing. In the event that you receive abnormal or unexpected test results, we assure you that the test will be repeated at our center or any of our franchises at no additional cost.

Privacy and Confidentiality
Emergehealth is committed to protecting your privacy and confidentiality. We adhere to all applicable laws and regulations regarding the collection, use, and disclosure of personal information. Your personal information will not be disclosed to third parties unless required by law.

Payment
Payment for testing services is due at the time of service. Emergehealth accepts cash, online payment, and UPI payment. If payment is not received, we reserve the right to withhold test results.

Refunds
Emergehealth does not provide refunds for testing services unless required by law. If you believe you have been overcharged or charged in error, please contact us immediately.

Complaints
If you have a complaint or concern about our testing services, please contact us immediately. We will investigate your complaint and take appropriate action to address any issues.

Liability
EmergeHealth is not liable for any damages or losses that result from the use of our testing services, including but not limited to direct, indirect, incidental, or consequential damages. However, we assure you that we will act promptly to provide standard reports and services to minimize or eliminate any loss or damage when informed appropriately and on time.

Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms and conditions shall be resolved exclusively in the courts of Guwahati, Assam.

By using our services, you acknowledge that you have read and agree to these terms and conditions. If you have any questions or concerns, please contact us at info.emergehealth@gmail.com.
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